Explorer Systems, Inc.

"Having one integrated software package to meet all of our Museum's needs has been wonderful!  We use Explorer for ticketing, group reservations, store sales, inventory, educational program scheduling, and membership & development.  Explorer allows us to know our supporters better as it tracks all patrons activity including museum attendance, membership level, donor history, gift shop purchases as well as participation in our workshops, classes and events.  Explorer's customer support has been superb through out!" 
Sandy Toivonen, Ann Arbor Hands-On-Museum

"The Explorer System is perfect for our Museum!  I wish we had it years ago."
Leanne Poellinger, Childrens Museum of La Crosse"

Thanks for a great First Year and for helping WonderLab make it through 65,000+ visitors, 1700+ new members and over $100,000 in gift store sales ….and a million other things! 
The WonderLab Staff

In 1988, the Louisville Science Center was the 2nd site to purchase the Explorer System. We've been faithful users ever since. Explorer has shown significant growth as a program and as a company. Their strength lies in their service, which is a direct result of the quality of their staff. We switched from the VMS to the WINDOWS version in August of 2001 and our level of satisfaction continues to be high. 
Jesse Vertrees, IT Admin, Louisville Science Center

Maine Discovery Museum is small by standards of many public museums, yet is the largest children's museum north of Boston. With 20,000 square feet of space, MDM has three floors of interactive, educational exhibits to delight patrons both young and old.

Explorer Software Systems has helped MDM operate throughout its first three years of existence. The staff has provided the Museum with the extensive support needed as a start-up. We are capable of providing fast, continuous admissions when necessary while also offering a volume of discount scenarios with ease. Visitor Services staff possess the capability of creating and locating membership/patron information on the fly while our administrative staff rely on Explorer to track donors and charitable gift histories.

Like most museums, MDM relies on the ability to access data at a moment's notice in order to provide the best possible service. The Explorer Systems product and support team have both been exceptional when called to task for the Maine Discovery Museum.
Jeff Wheelden,Finance and Operations Manager, Museum of Discovery

We began using the Explorer System for our Summer Science Camp registration when I first started working at the Museum of Life and Science. In the three years I've been here, we have expanded to use Explorer for all aspects of museum sales including admissions and ticketing, educational program scheduling, group reservation, all levels of membership and development as well as patron activity and education. Explorer's user-friendly software keeps our schedules well-organized and free from conflicts. With the data we collect, we are able to get a clear picture of our visitors and their needs. Having worked with other museum software, I find this system to be the best!

The Explorer Staff is always there if I need them with excellent advice and a quick solution. I've recommended Explorer to several organizations and will continue to do so. Thanks for making my job a bit easier!
Colleen McGonigle, Reservation and Membership Sales Manager, Museum of Life and Science, Durham, North Carolina